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HIPAA Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL AND MENTAL HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Commitment to Your Privacy
Optimum Counseling PLLC is committed to maintaining the privacy of your Protected Health Information (PHI). We are required by law to maintain the confidentiality of your health information, provide you with this Notice of Privacy Practices, and notify you in the event of a breach of your unsecured PHI.
How We May Use and Disclose Your Information
We may use and disclose your PHI for the following purposes without your written authorization:
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Treatment: To provide, coordinate, and manage your mental health care and related services
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Payment: To bill and collect payment for services rendered, including communication with insurance carriers or employee assistance programs where applicable
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Healthcare Operations: For internal quality assurance, training, and administrative functions necessary to operate our practice
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As Required by Law: In response to a court order, subpoena, or other lawful process
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To Avert a Serious Threat: If we believe in good faith that disclosure is necessary to prevent a serious and imminent threat to your health or safety or that of another person
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Mandatory Reporting: As required by applicable state law, including reporting of child abuse, elder abuse, or dependent adult abuse
Uses and Disclosures Requiring Your Authorization
We will not use or disclose your PHI for purposes other than those listed above without your written authorization, except as required by law. This includes:
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Disclosure to family members, employers, or other individuals not involved in your care
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Marketing or promotional communications
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Sale of your PHI
You may revoke any authorization you provide to us in writing at any time, except where we have already acted in reliance on it.
Your Rights Regarding Your Health Information
You have the right to:
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Request a copy of your health records
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Request corrections to your health information if you believe it is inaccurate or incomplete
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Request restrictions on how we use or disclose your PHI (we are not always required to agree)
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Request that we communicate with you by specific means or at a specific location
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Receive an accounting of certain disclosures we have made of your PHI
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Receive a paper copy of this Notice upon request
Telehealth-Specific Considerations
Optimum Counseling PLLC provides services exclusively via telehealth. Sessions are conducted through a HIPAA-compliant platform. While we take all reasonable precautions to protect your privacy during telehealth sessions, you are responsible for ensuring the confidentiality of your environment during sessions. We recommend participating from a private location using a secure internet connection.
Multi-State Licensure
Optimum Counseling PLLC is licensed to provide services in Texas, Arizona, Colorado, Washington, Vermont, Louisiana, and California. Applicable state laws governing confidentiality and mandatory reporting may vary by jurisdiction. We comply with the privacy laws of the state in which you receive services.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be penalized for filing a complaint.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Optimum Counseling PLLC
Email: info@OptimumCounseling.net
Phone: 877.678.4260